At My Hostels, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information provided by users while accessing our website, making bookings, or residing at our property. By using our website or services, you consent to the practices described in this policy.
We may collect personal information such as your name, contact number, email address, government-issued identification details, residential address, payment information, and stay-related preferences at the time of booking, check-in, or during your stay. We may also collect non-personal information such as browser type, IP address, device information, and website usage data to improve our website performance and user experience.
The information collected is used solely for legitimate business purposes, including processing bookings, verifying identity, managing stays, communicating important updates, improving our services, ensuring safety and security, complying with legal requirements, and providing customer support. We do not sell, rent, or trade personal information to third parties for marketing purposes.
Personal data may be shared with third parties only when necessary, such as with payment gateways, government authorities, law enforcement agencies, or service providers, strictly for operational, legal, or compliance-related reasons. Such disclosures are made only to the extent required by applicable laws or regulations.
We implement reasonable security measures to protect personal information from unauthorized access, misuse, loss, or alteration. While we strive to safeguard your data using industry-standard practices, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our website may use cookies or similar technologies to enhance functionality, analyze traffic, and improve user experience. You may choose to disable cookies through your browser settings; however, doing so may limit certain features of the website.
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. Upon completion of your stay and settlement of dues, your data will be securely stored or disposed of in accordance with legal and operational requirements.
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of such external sites, and users are encouraged to review their respective privacy policies.
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website, and continued use of our services constitutes acceptance of the revised policy.